Client Work · Hospitality Group

SoftDiamond

A multi-venture hospitality group — dessert parlours, fish restaurants, delivery kitchens and franchise solutions. AchievePro delivered their brand website and a custom CRM that keeps the whole operation organised.

Visit softdiamond.co.uk ↗
Client
SoftDiamond
Industry
Food & Hospitality
Delivered
Brand Website + Custom CRM
Stack
ASP.NET Core · SQL Server
Overview

One brand, four ventures, one system

SoftDiamond operates across the food service and technology sectors — ice cream and dessert parlours, fish restaurants, delivery kitchens, and a franchise solutions arm. They needed a public face that presented all four ventures coherently, and internal tooling that kept business operations on track behind the scenes.

AchievePro delivered both: a brand website at softdiamond.co.uk showcasing each division with its own identity, and a custom CRM for engagements, proposals and billing — built on ASP.NET Core and SQL Server.

  • Brand website — a central hub presenting all four ventures, with dedicated sections and social integration.
  • Custom CRM — engagement and project tracking, proposals and billing in one place.
  • Operational reporting — visibility across ventures for the management team.
  • Ongoing support — hosting, maintenance and iterative improvements.
What we delivered

Website & CRM, working together

🍨Multi-Venture Showcase

Dessert parlours, fish restaurants, delivery kitchens and franchise solutions — each division presented with its own identity and story.

📋Projects & Proposals

CRM workflows that track engagements from first conversation to signed proposal.

💷Billing & Invoicing

Invoices raised, tracked and reconciled inside the CRM — no more spreadsheets.

👥Customer Management

A single, reliable record of customers and contacts across the group's ventures.

📱Responsive Design

The public site works beautifully on phones, tablets and desktops alike.

🔐Role-Based Access

Team members see exactly what their role requires — nothing more, nothing less.

Need a website and the system behind it?

We build the public face and the operational backbone — designed to work as one.

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